What are we seeing ChatGPT being used for in the market?
Terrible ‘Chat GPT’ graphic above created with DALL-E, explanation at end of this blog
ChatGPT by OpenAI has taken the world by storm as a large language processing tool and is being used for lots of different things.
So what are some of the practical things are we seeing it being used for?
I have a friend who owns an eCommerce company and he was short of staff needing to write up a bunch of product descriptions, many of which were in Chinese so used ChatGPT to create some basic product descriptions and used it to translate them into English saving vast amounts of time.
A dev manager I know mentioned he’d been using it to write basic prototyping code in Python & and the results had been excellent, although he was an expert and knew what ‘good’ looked like. He also used it to write a poem for one of his dev teams…nice one.
I was attending a webinar by a couple of futurists and one of them’s wife was Chinese working in an engineering company. Part of her role was to write out marketing spiel for certain products and with English being her 2nd language it was always time consuming as you can imagine…Not anymore ChatGPT was a great companion to help her get it 100% correct and save a lot of time. It must be a fantastic tool for people working in other languages.
A lot of other people have mentioned it’s been great for writing blogs, creating content, RFPs and any laborious documentation but really this is just the beginning, the possibilities are endless.
I asked Chat GPT to ‘Write a blog on what ChatGPT is being used for in the market’ and this is what it came back with…
‘ChatGPT is a state-of-the-art language model developed by OpenAI, based on the GPT-3.5 architecture. It is trained on an enormous corpus of text data, allowing it to understand and generate human-like language with remarkable accuracy and fluency. Since its launch, ChatGPT has found numerous applications in various industries and domains. In this blog, we will explore some of the ways ChatGPT is being used in the market.
1.Customer Service and Support
One of the primary use cases of ChatGPT is in customer service and support. ChatGPT can be integrated into chatbots and virtual assistants to handle customer queries and provide instant solutions. ChatGPT's ability to understand natural language and provide accurate responses makes it an ideal choice for handling customer support tasks. It can also help in reducing the workload on human customer service representatives and improve response times.
2.Content Creation and Curation
ChatGPT is being used extensively in content creation and curation. It can generate high-quality articles, blog posts, and social media content on a wide range of topics. ChatGPT's language generation capabilities can be leveraged by marketers, content creators, and publishers to produce engaging and informative content at scale. Additionally, it can also help in automating the process of content curation, where it can identify relevant and high-quality content from a vast pool of sources.
3.Personal Assistants and Productivity Tools
ChatGPT can also be used as a personal assistant to manage schedules, set reminders, and perform other productivity-related tasks. It can understand natural language commands and respond appropriately, making it an ideal choice for personal assistant applications. Additionally, it can also be integrated into productivity tools like note-taking apps, project management software, and email clients to improve workflow and productivity.
4.Education and Training
ChatGPT is being used in education and training to create interactive and personalised learning experiences. It can generate quizzes, flashcards, and other study materials that adapt to the learner's level of proficiency and pace of learning. Additionally, it can also provide real-time feedback and personalised recommendations to help learners improve their understanding and retention of the material.
5.Healthcare and Mental Health
ChatGPT is being used in healthcare and mental health to provide personalised support and counseling. It can understand natural language queries and respond with appropriate advice and recommendations. Additionally, it can also help in identifying early warning signs of mental health issues and provide appropriate referrals to healthcare professionals.
In conclusion, ChatGPT is a versatile language model that has found numerous applications in various industries and domains. Its ability to understand natural language and generate human-like responses makes it an ideal choice for customer service, content creation, personal assistants, education, healthcare, and mental health applications. As the technology advances, we can expect to see even more innovative use cases of ChatGPT in the market.’
Pretty amazing for an answer to a query that came back in 20 seconds.
I also used graphics AI programme DALL-E & asked it to create a Chat GPT logo for this blog, which is the terrible graphic with some unreadable word on it at the top of this article…it was the best of a bad bunch. I’m sure if I was a graphics person or spent more time with it I could edit it and make it better.
So have a play, embrace the new…take with with a pinch of salt as always with new tech.
There are of course risks inherent in the wholehearted embrace of new tech, especially one which is being tested in real time on the general population!
Some of the main concerns revolve around privacy issues (which is what has prompted countries like Italy to ban it), people relying on ChatGPT to produce accurate results - especially in coding, we still need the humans with the knowledge! There's also a major issue with ethics, plagiarism and cheating.
With the speed of an automated service it's very easy for hacking to be facilitated and the generation of spam and phishing emails. People are also concerned about Chat GPT taking jobs, and that it produces results with inherent racism, sexism and bias baked in as it's been trained by a very small subsection of society, and there's always the concern of those who watched the Matrix following the White Rabbit.....
I’m Paul, lover of coffee, dogs, biking, surfing & skiing. Founder & Principal Consultant of Sunstone, an IT Recruitment & HR company specialising in recruiting IT roles within software, web, mobile, blockchain, big data, cloud infrastructure, security & networks in Christchurch & South Island of New Zealand.