Starting a new job in Aotearoa: Kiwi Do's & Don't

Kia ora we hope you’ve had a great summer break and congratulations on your new job in Aotearoa! Starting a new gig in New Zealand brings its own unique flavour (hopefully a few BBQs too - see what I did there ;-) and it's important to embrace the Kiwi work culture. Here are some essential do's and don'ts for a smooth transition.

The Do's:

Do Your Pōwhiri (Welcome) Homework: Before your first day, familiarise yourself with the Kiwi workplace culture. Understand the importance of whanaungatanga (building relationships) and the balance between work and a laid-back lifestyle.

Dress the Kiwi Way: Kiwis appreciate a casual and relaxed dress code. Opt for smart casual attire unless your workplace requires something more formal. It's about feeling comfortable while maintaining professionalism.

Arrive on Time: Punctuality is valued, but don't stress too much about it. Be on time for a meeting, but don't be surprised if meetings start with a bit of friendly chit-chat.

Listen with Open Ears: Kiwis are known for their friendliness and approachability. Listen actively, be open to different perspectives, and enjoy the camaraderie that comes with working in New Zealand.

Ask Questions: we’re are a friendly bunch, and appreciate genuine curiosity. Don't hesitate to ask questions, and if you're unsure about something, Kiwis will appreciate your honesty and openness so just ask.

Share a Cuppa: Building relationships often involves sharing a cup of tea or coffee. Don't be shy to join in on tea breaks or drinks after work, as they’re often a bit of informal networking.

Offer a Hand (Whakawhanaungatanga): Kiwis value teamwork, so be ready to lend a hand and collaborate. Volunteering for tasks or projects demonstrates your commitment to being a team player.

Embrace Kiwi Humour: Kiwis love a good laugh, and humour is an essential part of the workplace. Don't be afraid to share a joke or join in on the banter, but of course, keep it respectful and inclusive.

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The Don'ts:

Don't Overshare: While Kiwis are friendly, avoid oversharing personal information initially. Build trust gradually and respect the Kiwi sense of privacy and once you know someone a bit better people tend to open up.

Don't Overcommit (Whakapau Kaha): Kiwis appreciate a healthy work-life balance. Don't overcommit in an attempt to impress. Be honest about your workload, and remember that personal time is just as important as work time.

Avoid Workplace Drama: Kiwis prefer a drama-free workplace. Stay clear of office politics and gossip, and focus on positive, constructive conversations.

Respect the Whanaungatanga: Kiwi workplaces often feel like a big family. Respect the whanaungatanga (relationships) and try not to disrupt the harmony. Keep a positive attitude and contribute to the collective spirit.

Keep It Positive: Avoid dwelling on negative experiences from previous jobs. Focus on the positives and the skills you bring to the new role.

Stay Engaged in Meetings: Kiwis appreciate active participation in meetings. Avoid multitasking, stay engaged, and contribute to the discussion.

Seek Clarity, Not Assumptions: If you're unsure about something, ask for clarification. Kiwis appreciate directness and clear communication.

Starting a new job in Aotearoa is an exciting adventure. By embracing the Kiwi way of work, maintaining a positive attitude, and building genuine relationships, you'll find yourself right at home in the Land of the Long White Cloud. Good on ya and best of luck in your new role & an awesome 2024 ahead!


I’m Paul, lover of coffee, dogs, biking, surfing & skiing. Founder & Principal Consultant of Sunstone, an IT Recruitment & HR company specialising in recruiting IT roles within software, web, mobile, blockchain, data, cloud infrastructure, security & networks in Christchurch & South Island of New Zealand.

Paul SwettenhamComment